Send back in stock email alerts

Learn how to configure email back in stock alerts for your store.

Kartik

Last Update vor 2 Monaten

Recover lost sales like never before, with Restock Rocket. Let your customers subscribe for alerts to restocks on products they're looking forward to purchasing the most with their email, and automatically send notifications when your restock.


To set this up, first enable the Email alerts channel by heading to Design > Channels (section). This channel is enabled by default when you install the app.

Your restock registration form will now contain a field for customers to enter their email address. If you have SMS alerts enabled, they'll also find a toggle to switch between SMS or
email.

To change the field label or any other text associated with customers entering their email in the registration form, click the back arrow on this page and then click on the "Registration form" section.


Here, you'll find all the fields associated with the registration form, including the error states as well as selecting which option should be shown first to customers. Make sure to save your changes when you're done for them to take effect.

Finally, to see the email alert sent to your customers and to update/change it, scroll to the top and click on the "Notification templates" (tab) on this page. Select "Email alerts" next.


Here, you can set up the subject, body and other content for your email template, and preview the changes as you edit it. Upload your logo, select primary colours for your main call-to-action button, and use the variables available in the template to customize the email content. You can also elect where your customers should be redirected to when they click the link in their email, and once you're done, that's it! You're now all set to send email alerts through Restock Rocket.

Check out the other articles in Email alerts category to see how you can change the template, use your own 'From address' and more - https://restockrocket.tawk.help/category/email-alerts

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